Many of us are familiar with the concept of universal design (UD), namely, making environments and products universally accessible, so that everyone, regardless of age, size, ability, or disability, can use them. Some common examples of universal design include installing both stairs and a ramp at building entrances, and using lever handles on doors (instead of doorknobs) to make entry possible for more people.

I recently discovered a concept similar to universal design called human-centered design (HCD), and it’s an approach that feels especially relevant to living with multiple sclerosis (MS).

HCD uses problem-solving and a person’s own experience to design solutions for the specific user, which could be an individual or group of individuals.

I got to thinking about human-centered design after falling twice in two weeks.